Financial Commitment To Your Mental Health

We provide you with many possible services, under different modalities, for various issues so a full price list is impossible here but will be discussed at intake and again at your therapy planning session. However, for some idea we provide the following.

Therapy Modalities

• Individual
• Couple
• Family
• Children, and group therapy.

Rates

The typical therapy “hour” is 50 minutes per session but appointment lengths vary:
from 15-minute check-ins to 60, 75, or 90 minutes, and up to 4-hour mini-intensives.
Group offerings range from short twice-weekly 25-minute groups to two-hour groups,
and intensives from half-intensive (2 days) up to multi-day formats (e.g., 10 or 30 days).

Fees are generally prorated on a per-minute basis according to scheduled appointment time.
The base rate is CAD $200 per 50-minute therapy hour (equivalent to $4.00 per minute),
effective 15 November 2025.
Clients currently under the older Pay-As-You-Go (PAYG) model who are not members of the clinic
will be charged this rate unless otherwise specified.

Mandatory clinic memberships (Hearthstone at CAD $26.55/month plus HST, or higher tiers
with added benefits) will be required to access services and to lock in effective 2025 rates via
packages or modules starting 15 January 2026.
The current membership is optional prior to that date and provides discounts to the standard $4.00/minute fee
(for example, an effective CAD $180/session = CAD $3.60/minute with certain membership discounts).

Role-specific rates (standard session)

Please verify your therapy fees when booking — they should appear in your booking information
or within your Therapy Plan package. Existing clients with pre-paid packages may be grandfathered
until 15 December 2025.

Administrative requirement: The Whitestone Clinic requires a working Jane App account
to schedule and view appointments or clinician fees. Accounts are free to create and are
subject to Jane App user agreements.

Extended sessions and prorated time

Extended sessions are charged according to the therapy-minute rate applied to the additional time.
For example, a standard session at CAD $200 per 50 minutes equates to CAD $4.00 per minute.
Adding 15 minutes would therefore cost 15 × $4.00 = CAD $60.00, for a total of CAD $260.00.
Membership discounts (where applicable) may reduce the effective per-minute rate (e.g., to $3.60/min).

Payment

Payment schedule: Due at the start of each module or package.

Acceptable payment options:

• Cash
• Cheque
• Credit card
• Debit card
• E-transfer (sent in advance to payment.whitestone@gmail.com)

Receipts: Receipts are automatically emailed. Printed copies are available upon request.

Insurance coverage: Many insurance providers recognise registered psychotherapists and may
cover a portion of session costs. Clients should verify coverage with their provider.

Direct billing: Available for approved Canada Life and Blue Cross clients.

Intern therapist special packages

Two intern-only package options are available (these specials do not apply to non-intern therapists):

• 4-for-1 package: Four sessions to be used within four weeks (virtual or in-person) for
  CAD $200 total (effective CAD $50/session). New clients may access this immediately;
  current clients are grandfathered until the next purchase after 1 November 2025.
• Monthly two-session package: Two intern sessions for CAD $120 per month.

Note: the intern special rates are restricted to intern therapists and do not apply to our non-interning clinicians.

The following services below are prorated to your psychotherapist or counsellor’s cost for a standard therapy session. The payment for these services must be received prior to receiving the document.

• Client Requested Letter (e.g., to lawyer, workplace, or insurance provider)
• Client Request for Completing Forms
• Client Summary Letter (of therapy progress)
• Accessing Client File*

*Subject to therapist/counsellor’s discretion for the benefit of the client

Payment & Insurance

Payments are automatically charged to your credit card or alternatively we accept debit, e-transfers (sent in advance), cash or cheques. Payment is due at the beginning of the session and receipts issued upon request.

Most therapists are psychologist supervised which means most insurance providers cover a portion of your sessions. Clients submit their receipts to their insurance provider for reimbursement. If a client is not covered by insurance, receipts can be submitted with all medical expenses when taxes are filed. Please note that you may need a doctor’s note dated before the services were provided to qualify.

We recommend you approach your HR or Union to ensure therapy by a Registered Psychotherapist is covered by your insurance provider. Please visit prpainfo.ca/resources for helpful suggestions.