Our Counselling Fees
Welcome to the Whitestone Clinic!
We’re here to support you in finding the care that fits your needs and budget. Below, you’ll find information about our counselling and service fees. We understand that investing in your mental health is a big step, and we aim to keep our fees transparent and affordable. If you have questions about insurance coverage or payment plans, please feel free to reach out—we’re happy to help make your path to wellness as accessible as possible.
How Our Fees Work
- Services Offered: Individual, couple, family, and group therapy.
- Rates: Session fees are listed here under each psychotherapist or counsellor’s profile
- Please note: The Whitestone Clinic requires a client to have a working Jane App account in order to schedule and view appointments or clinician fees. Accounts are free to create, and are subject to any user agreements listed by the Jane App.
- Payment: Due at the start of the session.
- Receipts: Automatically emailed; printed copies available upon request.
- Insurance Coverage: Most insurance providers recognize registered psychotherapists and may cover a portion of the session costs. Please check with your provider.
- Direct Billing: Available for approved Canada Life and Blue Cross clients.
The following services below are prorated to your psychotherapist or counsellor’s cost for a standard therapy session. The payment for these services must be received prior to receiving the document.
- Client Requested Letter (e.g., to lawyer, workplace, or insurance provider)
- Client Request for Completing Forms
- Client Summary Letter (of therapy progress)
- Accessing Client File*
*Subject to therapist/counsellor’s discretion for the benefit of the client
Payment & Insurance
Payments are automatically charged to your credit card or alternatively we accept debit, e-transfers (sent in advance), cash or cheques. Payment is due at the beginning of the session and receipts issued upon request.
Most therapists are psychologist supervised which means most insurance providers cover a portion of your sessions. Clients submit their receipts to their insurance provider for reimbursement. If a client is not covered by insurance, receipts can be submitted with all medical expenses when taxes are filed. Please note that you may need a doctor’s note dated before the services were provided to qualify.
We recommend you approach your HR or Union to ensure therapy by a Registered Psychotherapist is covered by your insurance provider. Please visit prpainfo.ca/resources for helpful suggestions.