How Our Fees Work
The Whitestone Clinic is a fee for service counselling centre, which provides individual, couple, family, and group therapy. Most of our contracted counsellors are psychologist supervised, so most insurance providers will cover a portion of the sessions. (Please check with your provider.)
The Whitestone Clinic has competitive rates offering savings of up to $90 per session compared to the cost of seeing a psychologist claiming our specialties.
Payment is usually made at the beginning of a session and receipts are issued upon request.
Rates vary by therapist, be sure to verify the service costs during booking.
Payment & Insurance
We accept payments in cash, by cheque, credit card or e-transfer (sent in advance) but we cannot accept debit. Payment is due at the beginning of the session and receipts issued upon request.
Most therapists are psychologist supervised which means most insurance providers cover a portion of your sessions. Clients submit their receipts to their insurance provider for reimbursement. If a client is not covered by insurance, receipts can be submitted with all medical expenses when taxes are filed.
Join one of our Programs and Receive Special Savings!
Take advantage of a set monthly rate with The Whitestone Clinic’s Program-Based Therapy options.
Program Packages are pre-paid at the beginning of each month. Clients in our Group Programs attend three to four weekly group therapy sessions plus one individual therapy session with one of our psychotherapists monthly. Clients in our Individual Programs attend two to four counselling sessions with our Recovery Coach and one individual therapy session with one of our psychotherapists monthly. Our refreshed Couples Program offers three clinics or stages to help the couple communicate and find healing and recovery, so together, they can Return to Love.
Program participants can expect savings of $30 or more each month. As a bonus, Program participants may convert a missed group session into a 25-minute Phone Therapy session with the Individual Therapist or Recovery Coach, as long as advance notice of the absence has been given. Please note, prior arrangement or notification must be made for any missed session or the session fee will be spent. Also, if the Program client fails to book an appointment with the designated counsellor or therapist within the month, the session fee may not be applied to future services.
Program rates are available only to individuals who see a contracted therapist of The Whitestone Clinic. If an outside therapist is chosen, regular session rates will apply.
Our Programs or Clinics run similarly to semestered courses. There may be several parts to a Comprehensive Program, such as our Addiction and Trauma Recovery Programs, or may also apply for clients working through issues such as depression or anxiety. Programs may include group therapy or individual coaching alongside individual and couple therapy (when applicable).
Special Financing Options Available for Clients
To make our programs more accessible, The Whitestone Clinic has partnered with Canada’s premier medical financing company, MEDICARD.
Medicard financing ensures that you don’t delay your therapy due to cost concerns.
To apply for Medicard, simply fill out the online application form. You may opt to request financing for a portion of a program or for a complete program. You will be asked to choose your ideal repayment terms. Once the application has been submitted, Medicard’s professional staff will notify you of the credit decision by phone.